Standard Delivery
How can I return my order?
Online returns 
Register your return below - no need for a printer!
We understand you might need a little more time over the festive period to return items to us. From Friday 1st November 2024 to Wednesday 22nd January 2025 our refund and exchange policy will be relaxed so that refunds and exchanges will be given at anytime* during this period as long as the goods are accompanied with a valid receipt. All other terms and conditions apply.
*Please note that in the interest of customer service, we are unable to process refunds and exchanges between Thursday 26th December and Saturday 28th December 2024. The refunds & exchange policy will resume as normal on Sunday 29th December 2024. This does not affect your statutory rights.
If you have a faulty/damaged item, please contact Customer Service to see how we can help you
Please allow up to 14 days for your return to be processed once we receive it back in our warehouse. Once refunded it will show in your account within 3-5 days. Please read our Terms & Conditions for more details.
Click here to start your online returnBy Post:
Return your items via Rebound for a cost of €4.50
Can I Return an In-Store Purchase?
You can return your unwanted items back to any of our size? stores within 28 days of purchase. They must be complete with the packaging, tags and any special items that may have accompanied them. Remember to take your proof of purchase with you too.
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